Application Request for Customer Support Position
Customer support management services consist of responding to requests coming from the AIDA community or from outside and include internal collaboration with the board and the committees.
- Experience in MS Office software
- Knowledge of the AIDA rules, system, and community
- Familiarity with Freshdesk, prefered
- Good English speaker with outstanding written and verbal communication skills
- Strong organization skills
- Great problem-solving abilities
- Attentive and can understand the needs of clients
- Answer emails and social media messages promptly in English
- Manage the Instructor renewal process
- Notify the AIDA community about upcoming events and news
- Other administrative tasks
Location: Remote (home office)
Contract value: 750 Euro/month
Interested candidates are invited to send their CV and cover letter to firstname.lastname@example.org before 17th June 2023. All questions and applications will be answered after the deadline!